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Frequently Asked Questions

Want to Write to Santa?

Let your kids send their Christmas wishes directly to the North Pole!

Create a Wish List

Use the JollyTrack app to create and manage your Christmas wish list. Santa checks it twice!

Traditional Letters

Write a letter to Santa at the North Pole, H0H 0H0, Canada. Canada Post delivers letters to Santa for free!

Download JollyTrack to create wish lists, track Santa on Christmas Eve, and capture magical photo memories!

Download JollyTrack on the App Store

How to Contact Santa Claus This Christmas

Every year, millions of children around the world wonder: how can I contact Santa Claus? Whether you want to send a letter to the North Pole, create a Christmas wish list, or simply track Santa's journey on Christmas Eve, there are many magical ways to connect with Father Christmas.

Writing a Letter to Santa

The tradition of writing letters to Santa dates back over 150 years. Today, postal services around the world offer special programs to help children's letters reach the North Pole. In Canada, Canada Post has a dedicated Santa Letter-Writing Program—simply address your letter to Santa Claus, North Pole, H0H 0H0, Canada, and Santa's elves will make sure he receives it. Santa even writes back to every letter he receives!

Creating a Digital Wish List

In the digital age, many families prefer creating online wish lists. The JollyTrack app lets children create and manage their Christmas wish lists right on their family's iPhone or iPad. Parents can review the list, and the whole family can use the app to track Santa's journey on Christmas Eve.

Tracking Santa on Christmas Eve

On December 24th, families around the world gather to watch Santa's magical journey from the North Pole. JollyTrack provides a privacy-first Santa tracker that shows Santa's route across 18+ countries, from New Zealand to Hawaii. Unlike other trackers, JollyTrack never collects your family's location data—all tracking happens safely on your device.

Making Christmas Magical

Beyond contacting Santa, JollyTrack offers tools to make the holiday season special. Use the Christmas Photo Booth to create festive family photos, or explore our Christmas blog for holiday recipes, traditions from around the world, and festive inspiration.

Whether you're helping a child write their first letter to Santa or looking for new ways to celebrate the season, we hope JollyTrack helps your family create magical Christmas memories that last a lifetime.